Privacy Policy

Privacy Policy

Introduction

Welcome to Lakewood Adjustment Disorder Therapy’s online privacy hub. At our website, https://lakewood-adjustment-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “our site” or “we”), we prioritize your digital privacy and data security. This comprehensive Privacy Policy outlines how we handle the personal information you share with us when using our services, accessing our website, or engaging with our content.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://lakewood-adjustment-disorder-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or software we develop and release.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized service providers.

Please note that this policy does not extend to external platforms, apps, or services you access through links on our site. These third-party entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Account Creation: When you sign up for an account or become an authorized user of our services, we collect personal information necessary for account setup and management.
  2. Website Visits: We log information about your interaction with our website, such as the pages you visit, the time spent on each page, and your IP address.
  3. Communications: We may reach out to you via email, phone, or text messages (SMS) for various purposes, including newsletters, account updates, marketing promotions, and customer support.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and deliver tailored services:

  1. Account Information: This includes your name, username, email address, and password.
  2. Payment Details: We process payment information securely for subscription plans or one-time purchases. This may include credit card numbers, billing addresses, and payment history.
  3. Financial Records: For billing and accounting purposes, we retain records of financial transactions, such as bank account details (if stored) and payment processors’ logs.
  4. Purchase Data: We log information about the products or services you buy from us, including quantities, purchase dates, and delivery locations.
  5. Mobile Device IDs: We may collect unique identifiers from your mobile device to provide personalized content and improve our apps’ performance.
  6. Location Data: With your consent, we can access your location data for tailored recommendations or proximity-based services.
  7. Feedback and Reviews: When you submit feedback, ratings, or product reviews, we store this information to improve our services and products.
  8. Social Media Handles: We may connect with you on social media platforms to understand your preferences better, but we do not collect data from these accounts unless you choose to share it through our integrated features.
  9. Product Interactions: Information about the products you view, search for, or purchase is collected to personalize your shopping experience and recommend relevant items.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  1. Strictly Necessary Cookies: These ensure basic functionality, such as allowing users to navigate through our site smoothly.
  2. Preference Cookies: They store user preferences, like language settings or display options.
  3. Analytics Cookies: Used to collect anonymous data about how visitors use our site, helping us improve its performance and content.

Users can manage non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes it was collected for, including compliance with legal requirements and business needs.
  2. Once the purpose is achieved or the data is no longer required, we securely delete or anonymize the information.

Security Measures

Protecting your data is our top priority:

  1. We implement robust security measures to safeguard personal data, including encryption of data at rest and in transit.
  2. Our third-party service providers are bound by strict privacy and security standards when handling your information.

Children’s Privacy

We are committed to protecting the online privacy of children under 18 years old:

  1. Our services do not knowingly collect or solicit personal data from minors.
  2. If we learn that a child has provided us with personal information, we will take steps to delete it promptly.

Your Rights and Choices

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if inaccurate.
  2. Erasure (Right to be Forgotten): In certain situations, you may request the deletion of your data, except when it is required by law or for legitimate business purposes.
  3. Restriction: You have the right to restrict the processing of your data in specific cases, such as objecting to direct marketing.
  4. Data Portability: Upon request, we can provide you with a copy of your personal data in a structured, commonly used format.
  5. Objection and Non-Discrimination: You can object to certain types of data processing activities and enjoy equal access to our services without discrimination.
  6. Appeals and Complaints: If you believe your privacy rights have been infringed, you have the right to file an appeal or complaint with us or relevant authorities.
  7. Withdrawal of Consent: You are free to withdraw consent for any data processing activity at any time.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time:

  1. Any modifications will be posted on this page with a revised effective date.
  2. We encourage you to review this policy periodically for any changes.

Contact Us

For any questions, feedback, or data-related requests:

Email: contact@lakewood-adjustment-disorder-therapy.denvermentalhealthcare.com

Mailing Address: Lakewood Adjustment Disorder Therapy, Privacy Policy Inquiries, [Your Address], [City, State, Zip Code]